How to unlock your Easy Crypto Wallet

Important: EC Wallet is no longer offered, this guide is only for customers who had a wallet issued prior to May 2020.

You've received an Easy Crypto Wallet attachment in your email, and now you want to open it. Congratulations! ❤️

Step 1: Save your Wallet to your computer

You first need to save your Wallet attachment out of your email. Choose to save the attachment, and put it on your Desktop or in your Documents folder, wherever you like.

Step 2: Head to our unlock page

Open our Unlock page here.

Step 3: Select your wallet file

Once you arrive on the page, you should see an option to Unlock your wallet:

Click on Select file and choose the file you saved in Step 1.

Enter your passphrase. This is the seven-word phrase that you had to write down when you placed your order.

Click the Unlock button.

Your wallet should now be unlocked and your balance should display! 😁