This article will help you turn off your two-factor authentication (2FA). Regardless of whether you still have access to your codes or not, we can still help you.

💡Remember that your 2FA code won't come as a text sent to your phone. It will be set up through an app like Google Authenticator, Authy, or something similar.

I still have access to my 2FA codes

Great! Simply head to this page and click the button below.

We'll then ask you for the 2FA code. Enter the code, click Submit and you're good to go.

I don't have access to my 2FA codes

If you've lost access to your phone or authenticator app, we can still help you! To turn it off manually. You will need to send a selfie with you holding your verified ID and a handwritten note requesting that we turn it off. This is for security purposes, just so we can make sure it is really you making this request.

Please send this through as an attachment to the team at [email protected]