If you would like to spend beyond our standard account limits, or transact privacy coins - then we are required to verify the source of the money/currency you plan to spend with us.

This is a requirement under our Anti Money Laundering regulations.

Some examples for source of funds evidence are set out below.

If you have a source of funds that isn’t included here, just get in touch and we can help you out.

Verifying your source of NZD

Sources of funds	Examples of evidence
Employment (e.g. salary, wages etc)	Copies of payslips Bank statements displaying the source of income and/or showing regular payments from an employer Personal tax summaries (PTS)
Long term savings	3 months' bank statements, or Term deposit statement
Gifts	Letter from a solicitor Statutory declaration from the giftor
Rental income	Tenancy agreement Bank statements showing regular rent payment from the tenant
Sale of property	Sale and purchase agreement Letter from solicitor/accountant
Sale of shares	Contract note
Loan drawdown	Loan agreement Loan statement
Inheritances	Letter from solicitor Will and probate
Running your own business	Copies of latest audited company accounts Bank statements showing sources of business revenue Personal tax summaries (PTS)

Please upload your source of funds documents here.

Verifying your source of cryptocurrency

If you bought your cryptocurrency through us originally, kei te pai! Nothing further required. As long as the crypto is still listed with us, you’ll be able to sell the same amount back to us, no matter what the value has changed to. E.g. if you bought 3 BTC from us and 10 XRP you can sell back 3 BTC and 10 XRP regardless of how high they moon. 🚀

If you got your cryptocurrency somewhere else, you’ll just need to provide us with evidence to show where this has come from.

Here are some examples or suggestions on ways you can show where you got the crypto originally:

Sources of cryptocurrency	Examples of evidence
Purchased on an offshore exchange	Bank statements showing your NZD withdrawals out to that exchange Exchange account history showing your NZD deposits being received (e.g. as USD) Exchange trading history showing your USD:BTC/other transactions Exchange balance if the cryptocurrency is still there OR exchange withdrawal records and current wallet address
Purchased through localbitcoins	Bank statements showing your NZD payment to a localbitcoins seller Localbitcoins account history showing your transaction Localbitcoins balance if the cryptocurrency is still there OR withdrawal records and current wallet address
Purchased on a NZ exchange	Bank statements showing your withdrawals to that exchange Exchange account history showing your NZD deposits being received Exchange trading history showing your NZD:BTC/other transactions Exchange balance if the cryptocurrency is still there OR exchange withdrawal records and current wallet address
The cryptocurrency was mined	Your coins have no previous transaction history Your coins are labelled as "Newly Generated Coins' on their respective blockchain explorer
The Cryptocurrency was obtained through sale of NFTS	Provide any address/s used in receiving customer deposits Provide information/links to the marketplace/s where the NFTs were sold

Please upload your source of funds documents here.

For other cases, the type of questions we might ask are:

Where is the cryptocurrency now? Provide addresses for the current wallet(s)
How did it get there? Past blockchain history showing movements to get there
How did you get it? Records of your trading history and bank history supporting

For any questions, or to discuss your specific situation, just get in touch and we can help you out.

For verifying source of funds in Australia, please click here.