We have 3 different levels of verification depending on what you have provided, which enables your account to have different limits.

If you have only supplied ID then you will be limited to $1,000, if you have supplied your address as well then your limits will be at $50,000 for your first month and then $20,000 per month after that.

If you would like a higher amount, then we are required to verify the source of funds.

This is a requirement for under Anti Money Laundering regulations.

If you want to increase your rolling limit and buy more than $20,000 of cryptocurrency per month you need to verify your source of NZD. (Note: you get a $50,000 limit in your first month, just to get you started!)

Some examples of sources of funds are set out below. If you have a source of funds that isn’t included here, just get in touch and we can help you out.


Verifying your source of NZD

Sources of funds

Examples of evidence

Employment (e.g. salary, wages etc)

  • Copies of payslips

  • Bank statements displaying the source of income and/or showing regular payments from an employer

  • Personal tax summaries (PTS)

Long term savings

  • 3 months' bank statements, or

  • Term deposit statement

Gifts

  • Letter from a solicitor

  • Statutory declaration from the giftor

Rental income

  • Tenancy agreement

  • Bank statements showing regular rent payment from the tenant

Sale of property

  • Sale and purchase agreement

  • Letter from solicitor/accountant

Sale of shares

  • Contract note

Loan drawdown

  • Loan agreement

  • Loan statement

Inheritances


  • Letter from solicitor

  • Will and probate

Running your own business

  • Copies of latest audited company accounts

  • Bank statements showing sources of business revenue

  • Personal tax summaries (PTS)

Please upload your source of funds documents here.


Verifying your source of cryptocurrency

If you bought your cryptocurrency through us originally, kei te pai! Nothing further required. As long as the crypto is still listed with us, you’ll be able to sell the same amount back to us, no matter what the value has changed to. E.g. if you bought 3 BTC from us and 10 XRP you can sell back 3 BTC and 10 XRP regardless of how high they moon. 🚀

If you got your cryptocurrency somewhere else, you’ll just need to provide us with evidence to show where this has come from.

Here are some examples or suggestions on ways you can show where you got the crypto originally:

Sources of cryptocurrency

Examples of evidence

Purchased on an offshore exchange


  • Bank statements showing your NZD withdrawals out to that exchange

  • Exchange account history showing your NZD deposits being received (e.g. as USD)

  • Exchange trading history showing your USD:BTC/other transactions

  • Exchange balance if the cryptocurrency is still there OR exchange withdrawal records and current wallet address

Purchased through localbitcoins




  • Bank statements showing your NZD payment to a localbitcoins seller

  • Localbitcoins account history showing your transaction

  • Localbitcoins balance if the cryptocurrency is still there OR withdrawal records and current wallet address

Purchased on a NZ exchange

  • Bank statements showing your withdrawals to that exchange

  • Exchange account history showing your NZD deposits being received

  • Exchange trading history showing your NZD:BTC/other transactions

  • Exchange balance if the cryptocurrency is still there OR exchange withdrawal records and current wallet address

The cryptocurrency was mined

  • Your coins have no previous transaction history

  • Your coins are labelled as "Newly Generated Coins' on their respective blockchain explorer

The Cryptocurrency was obtained through sale of NFTS

  • Provide any address/s used in receiving customer deposits

  • Provide information/links to the marketplace/s where the NFTs were sold

Please upload your source of funds documents here.

For other cases, the type of questions we might ask are:

  • Where is the cryptocurrency now? Provide addresses for the current wallet(s)

  • How did it get there? Past blockchain history showing movements to get there

  • How did you get it? Records of your trading history and bank history supporting

For any questions, or to discuss your specific situation, just get in touch and we can help you out.

For verifying source of funds in Australia, please click here.

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