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Help: I'm being scammed, what should I do?
Help: I'm being scammed, what should I do?

In the unfortunate event you are caught up in a scam, here are some steps you can take to protect yourself from losses.

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Written by Easy Crypto
Updated over 4 months ago

What to Do If You Think You’re Being Scammed?

Even with the best precautions, you might encounter a situation where you suspect a scam. If you find yourself in this situation – or if you're ever in doubt – follow these steps to protect yourself and report the incident:

🚨 Warning Signs 🚨

These are some of the most common red flags to watch out for.

  • Unsolicited Contact: Someone reaching out to you about an investment or financial opportunity.

  • Unrealistic Promises: Guarantees of high returns with little or no risk.

  • Pressure Tactics: Being asked to make a decision immediately without time to think about it or being threatened by negative consequences if you don't act quickly.

  • Requests for Personal Information: Legitimate businesses won't ask for sensitive information like passwords, date of birth, identification information over email or phone.

  • Setting Up Remote Access to Your Device: Being asked to share your screen or download software that gives remote access to your device.

  • Offers to Recover Lost Funds: Claims of being able to get funds back for a fee.

Take Immediate Action

Taking action quickly can limit the damage done by scammers.

  1. Block Contact from Scammers: Stop all contact with the scammers and treat any future contact from unknown people with extreme caution.
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  2. Report the Incident to Your Bank: Contact your bank immediately.
    Inform them about the suspected scam and provide details like the account(s) involved and the nature of the scam attempt.

  3. File a Report with SCAM:help: In partnership with Easy Crypto, Cybera is a leading cyber-security reporting platform. By quickly completing this report you will be able to gain important information about what is happening. This report can also be forwarded to other organisations for assistance, like us and the Police.

  4. Get in touch with NetSafe: This New Zealand organisation is dedicated to online safety. Visit their website (https://netsafe.org.nz/) for information on how to get in touch with them and support.
    Their freephone number is 0508 638 723 (NZ only).

  5. Contact Us: Let us know what happened! Reach out to our help desk team as soon as possible to let us know what has happen. Providing the SCAM:help report will assist us.

Additional Steps

After taking the immediate action to limit the damage, following up with these additional steps will help ensure that no more damage can be done.


​Change Your Passwords: Change your passwords for all potentially affected accounts. Use strong, unique passwords for each account.

Monitor Your Accounts: Keep an eye on your bank statements and credit card activity for any unauthorized transactions. Report any suspicious activity to your bank immediately.

Report to the Authorities: Forward the SCAM:Help report to other organisations to help fight back against scammers.
​Financial Markets Authority
​New Zealand Police
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Final Words

There is currently a tsunami of scammers hitting our inboxes, phones and social media feeds and it is impossible to avoid it completely.
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By following these steps and staying informed, you can protect yourself from scams and take action if you suspect something is wrong.
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These scammers operate like businesses, working their way through their victim list to get as much money as possible. With the dramatic increase in scams recently we all play a part in talking about these scams and ensuring that we are identifying them and reporting them as quickly as possible.
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Remember, if you're ever unsure, don't hesitate to reach out to us or any of the resources listed above.

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