For account security we strongly encourage you to have your phone number in your account details so we can give you a quick call about your orders if needed.

We do outbound calls only for customer service purposes and if you are to receive a call from us, it will be on the number 098866885 (+6498866885).

In any situation that we call you, we will notify you over the helpdesk and send you an email to confirm what has been discussed.

If you've received a call that you're not sure about, please contact our help desk here.

We will NEVER ask for your private keys, recovery seed phrases, log in details, or passwords.

Warning

We do not take inbound calls. Any calls to the number above will not be answered.

Fake calls are often made pretending to offer investment opportunities and impersonating legitimate companies. Best practice is not to engage in these calls.

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