The TXID or transaction identification is a unique, 64-character number used in cryptocurrency transactions. It assigns automatically to every crypto transaction, and it consists of a random combination of numbers and letters.
A TXID may also be referred to as "TX Hash" or simply "Hash." It enables users to track transactions on a blockchain, verify order statuses, and address issues such as missing transactions effectively.
Buy orders
To locate a TXID for buy orders, follow these steps. You can find this information through your cryptocurrency wallet or the Easy Crypto orders page.
To confirm that your order is complete, and to find the full details of the transaction, you can view the completed order history on your Orders page.
TXIDs are valuable tools for troubleshooting cryptocurrency transactions. By using the TXID, you can verify details such as when and where the transaction was processed within the blockchain.
If you need to verify a transaction at a more detailed level, you can use a blockchain explorer. This allows you to input the TXID and view all associated details on the blockchain.
If your TXID is visible on the Easy Crypto orders page but not reflected in your wallet, consider resyncing or refreshing your wallet. These actions can update your wallet to display the most recent transaction details.
Find the order you want to view and click on Details. You'll find the delivery address, the rate and the amount that was delivered, and also the TXID.
Transactions might occasionally experience delays in processing. If you have a TXID, you can use a blockchain explorer to check the transaction's status and progress.
The TXID is the specific transaction on the blockchain where your funds were sent.
By looking at the transaction directly on the blockchain, you don't need to take our word, if we say it has been sent - you can confirm all the details yourself.
When another platform requests a TXID for tracing a transaction, provide the TXID from your Easy Crypto order details. Clearly communicate that the transaction originated with Easy Crypto, and include the TXID as plain text or a screenshot to expedite resolution efforts.
If your order says complete but you can't find your TXID, please get in touch with our support team via the messenger in the bottom-right of your screen.
Sell orders
When enquiring about a sell order with our helpdesk team, they will likely ask you to provide the TXID for the transaction you made to us.
For locating TXIDs in your wallet, check the withdrawal or transaction details sections. Look for terms like "TX Hash," "Transaction ID," or "Hash," and copy the TXID from there.
🚨As you will have actioned the transaction from your wallet yourself, it will be up to you to locate the TXID, our staff do not have access to this for sell orders.
It may be named TX Hash, Transaction ID, Hash, or something similar.
You should be able to find it in your withdrawal details in your wallet.