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How can I increase my limits?

Find out here how to easily increase your limits

Easy Crypto avatar
Written by Easy Crypto
Updated over a week ago

If you're keen to understand your buying and selling limits, you've come to the right place!

We understand that sometimes that you may want to spend or sell more than what your current limits are set to.

If you'd like to spend beyond our standard account limits, or transact privacy coins - then we are required to verify the source of the money/currency you plan to spend with us.

We don't want to get in the way between you and your crypto, so here is how you can easily apply for additional limits for buys or sells to ensure your application is approved first time round!



Increasing your buy limit

What are my buying limits?

Provided you’ve had both your ID & home address verified, you will be granted our standard account limits:

  • NZ$100,000 total to start out. Once this amount is spent, your limits will be topped up to $20,000 at the start of each month moving forward.

  • Daily spend cap of $20,000 per day on buy orders.

How do I increase my buy limits?

To raise your limit from the standard amount, please tell us what you would like your limit set to and provide some additional information about where the funds are coming from.

⚠️ We can only accept PDF files as documentary evidence - csv / xlsx / docx files cannot be accepted.

Below are examples of the evidence we can accept to verify some of the most common sources of funds:

Source of funds

Examples of evidence

Employment (e.g. salary, wages etc)

  • Copies of payslips

  • Bank statements displaying the source of income and/or showing regular payments from an employer

  • Personal tax summaries (PTS)

Long term savings

  • 3 months' bank statements, or

  • Term deposit statement

Gifts

  • Letter from a solicitor

  • Statutory declaration from the giftor

Rental income

  • Tenancy agreement

  • Bank statements showing regular rent payment from the tenant

Sale of property

  • Sale and purchase agreement

  • Letter from solicitor/accountant

Sale of shares

  • Contract note

Loan drawdown

  • Loan agreement

  • Loan statement

Inheritances

  • Letter from solicitor

  • Will and probate

Running your own business

  • Copies of latest audited company accounts

  • Bank statements showing sources of business revenue

  • Personal tax summaries (PTS)

💡Should your specific situation not be included in the table above, please get in touch via [email protected] and the team will be happy to provide you with some guidance.


Please upload your source of funds documents here:

Once your request has been reviewed, our team will get back to you
via your registered email. 🙂


Increasing your sell limit


​What are my selling limits?

We don't have daily limits on sell orders. Anything you've bought through us you can sell at any time.

If the cryptocurrency wasn't purchased through us originally you will need to provide evidence of where it came from before you can sell more than NZ$100,000 through us (see below for acceptable forms of evidence).

This is NZ$100,000 in total of all crypto not purchased through us - not a per-transaction limit. You can view your total spend limit from your Limits page.

How do I increase my sell limits?

If you bought your cryptocurrency through us originally, nothing further required! As long as we still have the crypto listed, you’ll be able to sell the same amount back to us, no matter what the value has changed to. 😁

💡For example: if you bought 3 BTC and 10 XRP from us, you can sell back 3 BTC and 10 XRP regardless of how high they moon! 🚀

If you're planning on selling more than NZ$100,000 worth of crypto you sourced from somewhere else, we'll need you to provide some additional information on where this crypto has come from.

⚠️ We can only accept PDF files as documentary evidence - csv / xlsx / docx files cannot be accepted.

Here are some examples or suggestions on ways you can show where you got the crypto originally:

Sources of cryptocurrency

Examples of evidence

Purchased on a NZ exchange that performs KYC

  • Bank statements showing your withdrawals to that exchange

  • Exchange account history showing your NZD deposits being received

  • Exchange trading history showing your NZD:BTC/other transactions

  • Exchange balance if the cryptocurrency is still there OR exchange withdrawal records and current wallet address

Obtained on an offshore exchange that performs KYC (e.g. investment or trading)


  • Bank statements showing your NZD withdrawals out to that exchange

  • Exchange account history showing your NZD deposits being received (e.g. as USD)

  • Exchange trading history showing your USD:BTC/other transactions

  • Exchange balance if the cryptocurrency is still there OR exchange withdrawal records and current wallet address

Purchased through localbitcoins



  • Bank statements showing your NZD payment to a localbitcoins seller

  • Account history showing your transaction/s

  • Account balance if the cryptocurrency is still there OR withdrawal records and current wallet address

The cryptocurrency was mined

  • Your coins have no previous transaction history

  • Your coins are labelled as "Newly Generated Coins' on their respective blockchain explorer

The Cryptocurrency was obtained through sale of NFTS

  • Provide any address/s used in receiving customer deposits

  • Provide information/links to the marketplace/s where the NFTs were sold

Obtained as payment for work

  • Evidence of employment (such as employment agreement)

  • Wallet address payment from employer is made into


​For some cases, the type of questions we might ask are:

  • Where is the cryptocurrency now? Provide addresses for the current wallet(s)

  • How did it get there? Past blockchain history showing movements to get there

  • How did you get it? Records of your trading history and bank history supporting

💡Should your specific situation not be included in the table above, please get in touch via [email protected] and the team will be happy to provide you with some guidance.

What if the rate is really good, can I sell it all right now?

Yes. If you purchased from us, sweet as!

If you bought somewhere else just verify your source of crypto with us in advance and you'll be good to go.

So wait, there are no limits on how much I can sell?

Correct. As long as we know where it came from, you can sell it all at once - If it's worth $50,000 you can sell it. If it's worth $5,000,000* you can sell it.

*Currently we are limited to $500,000 per sell order, but you can place multiple orders until you hit your personal limit. If you would like to make a larger order please contact our OTC team to discuss your options [email protected]


Please upload your source of crypto documents here:

Once your request has been reviewed, our team will get back to you
via your registered email. 🙂


How can I buy privacy coins?


If you're wanting to buy privacy coins like Dash and Monero from us, you'll first need to provide some extra information to get your account upgraded.

The reason that we ask for this extra information, is because NZ law requires us to do "enhanced due diligence" on customers who are purchasing coins that "may favour anonymity".

See the above "source of funds" information for what we can accept as evidence to grant you access to privacy coins.

Once we receive the required information from you, our team will then manually process your request.

💡 The information that you provide is not passed on to any third parties, and we use it only to verify your account. It is highly encrypted and stored behind multiple levels of authentication and 2FA.


Please submit your application to access privacy coins here:

Once your request has been reviewed, our team will get back to you
via your registered email. 🙂


For any questions, or to discuss your specific situation, just get in touch on [email protected] and we can help you out.

For verifying source of funds in Australia, please click here.


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