We know there are particular circumstances that might mean you can’t get a license or passport… Don’t worry, we’ve got you!

Note: You must have a legitimate reason not to have a license or passport (“I lost it” or “I left it at home” won’t cut it!).

If you don’t have a traditional photo ID, we have the following options available to you (these cases will be reviewed by senior management for consideration):

  • BOTH Kiwi Access Card + Birth Certificate

  • BOTH Firearms license + Birth Certificate

  • BOTH Expired Passport (within 12 months) + Birth Certificate

IMPORTANT: For ALL the above options, you must make a copy of all the documents & get these certified by a JP or other authorized party. Once certified, these will need to be digitized (via photo or scan) and sent to our team via email for consideration.

Once approval is granted, the certified copies must be posted to our Wellington address below (we may grant you temporary/restricted access but if the documents don’t arrive that will result in your account being closed until we receive the copies).

Suite 10529, Level 1,

6 Johnsonville Road,

Johnsonville, Wellington 6037,

New Zealand

For any questions, or to discuss your specific situation, just get in touch and we can help you out.

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