Selling cryptocurrency like Bitcoin to get money in your bank account is super easy with Easy Crypto. All you need to do is:
Create a sell order
Send your crypto to the address provided
Let us take care of the rest!
While most transactions will have the money in your account by the same business day, delays can occasionally occur due to banking processes, public holidays, or compliance checks. Payments are often handled in batches, and some transfers may take longer than expected.
If it is your first time selling crypto, it can be a good idea to do a small test order before sending through the full amount. Remember to check out what network you should be using before starting.
For more detail on this process, watch the video below or read on for a detailed step by step guide.
Step 1
Create a sell order
To create a sell order, from the main page click on sell, then choose what coin you are wanting to sell, how much (in either fiat or crypto) and then click Sell Now. These steps are shown in the GIF below.
Step 2
Confirm your bank account
If Easy Crypto does not already have your bank account, you will be given an option to provide it here. If you want to change your bank account, you can do this under My Account > Details > Bank Account.
In addition, ensure that the bank account name matches the verified name on your Easy Crypto account. For shared or joint accounts, you may need to submit a recent bank statement showing all account holders' names. Note that payments from trust accounts are not accepted.
Once you are happy and have made sure Easy Crypto will be sending your fiat to the correct bank account, click ' Get deposit address'.
Step 3
Double check your coin and network
It is VERY IMPORTANT to make sure that you are sending the right crypto and over the correct network - if you are unsure of what network to use please read this article.
If the cryptocurrency requires a memo or destination tag, you must include it in your wallet when you send the crypto.
🚨 If you do not include a memo when required, or the funds are sent on the incorrect network, your funds may be irretrievably lost. Using an incorrect network for cryptocurrencies that operate on multiple networks (like Ethereum) is a common cause of transaction failures. Always cross-check every detail before initiating a transaction.
Step 4
Send the crypto from your wallet
Jump into your wallet and send us the amount of crypto you raised the order for.(address provided during the selling process)If you don't know how to send crypto from a different wallet, you can click here to learn how to do this.
Our systems are 100% automated, so if you send us the wrong amount, your order will see a delay and you may be at risk of losing your funds. If you need any help completing your sell order, use the messenger in the bottom right of the screen to speak to a support agent.
Checklist for selling crypto
Create sell order first
Check network is the same in your wallet as in the sell order
Select your bank account for payout
Check network again
Check if memo or destination tag is required
Send from your wallet to the address provided on the order
Verify your transaction using a blockchain explorer if possible
Wait for payment into your bank account
I haven't received my NZD?
When you place a sell order through us and once we have received the crypto (This is when we lock in the rate) we will then queue your order for payout, you will generally receive the payment the same day. We process payments periodically throughout the day in batches, and so it may take a few hours from when your order completes to when the NZD arrives in your bank account.Occasionally, payments may be delayed, particularly at the start of the week or after public holidays. This is due to banking processes considering crypto-related transfers to be high-risk, which can extend processing times.
💡Orders made outside of normal business hours (9am-5pm) or on public holidays may not show in your account until the next business day. Additionally, start-of-week transactions often experience slight delays due to accumulated processing loads.
What to do if your transaction doesn't complete?
Check out this article for next steps I sold crypto but I haven't received it ### Common Sell Order Issues and Their Resolutions
Sell Order on Hold Due to Sell Limit
If your sell order has been placed on hold due to reaching a sell limit, verify the source of your crypto funds by visiting: How can I verify the source of funds/crypto?. Once verified, Easy Crypto's compliance team will review and update your status.
Troubleshooting Low Crypto Value Issues
Easy Crypto has a minimum order value of $50, to ensure smooth processing of your transaction, please ensure your transfer meets this requirement. If your wallet deducts Gas fees from the final amount, this will also need to be factored into the amount sent.