How do I keep my assets safe?
To ensure the safety of your funds or assets in your Easy Crypto wallet, there are several key practices to follow. First, enable strong security features such as two-factor authentication (2FA) to add an extra layer of protection. Double-check wallet addresses before initiating any transactions to prevent sending funds to the wrong destination. Make sure that you have your social recovery set up with your trusted contacts and always stay informed about the latest developments in crypto security to adapt and improve security measures when needed.
Is it possible to recover a forgotten password?
Yes it is possible to recover your account if you forget your password. From the login screen, simply click on the forgotten password link and follow the prompts. Note, this process will only regain you access to the application. If you’re logging in on a new device then you will also need to restore your wallet to gain full access to your funds.
What measures can I take to ensure the security of my Easy Crypto wallet?
Keeping your app up to date with the latest version is crucial for maintaining security. App updates often include security patches, bug fixes, and enhancements that address fixes identified in previous versions. By regularly updating your app, you ensure that you have the latest security measures in place to protect your data and transactions.
Enabling biometric authentication: Biometric authentication, such as fingerprint or facial recognition, adds an extra layer of security to your app. By enabling biometric authentication, you ensure that only you can access the app using your unique biological traits. Biometrics are more secure than traditional passwords and offer convenience by eliminating the need to remember and input complex passwords.
Use our social recovery process to reduce the potential of losing your backup key. If you do choose the backup key option, never share your backup keys. By keeping them private and secure, you prevent unauthorised individuals from gaining access to your wallet and funds.
What is two-factor authentication (2FA) and how does it work?
2FA is an extra layer of security used to make sure that people trying to gain access to an online account are who they say they are. It combines something you know (like a password) with something you have (like your phone). The Easy Crypto wallet uses a PIN and biometrics to provide 2FA, and this can be extended to require a hardware wallet for enhanced security.
How often should I update the Easy Crypto wallet?
It's recommended to update the Easy Crypto wallet whenever a new version is available. Regular updates will provide new features, improvements, and security patches. This should happen automatically, unless you have automatic updates switched off.
Can I trust the Easy Crypto wallet with large amounts of cryptocurrency?
Our mobile crypto wallet prioritises security. It uses advanced cryptographic security measures, including two-factor authentication, biometric authentication, and secure private key generation and storage. These features ensure that only you have access to your funds.